What personal information you collect from your website/app users
JupiterNexo collects personal information from its website and app users in a few different ways. When you create an account or contact us, we may collect your name, email address, phone number, and other contact information. We may also collect information about your website usage, such as your IP address, browser type, and referring website.
How you collect the information
We collect personal information from our website and app users in a few different ways:
- When you create an account: When you create an account on our website or app, we may collect your name, email address, phone number, and other contact information.
- When you contact us: When you contact us via email, phone, or chat, we may collect your name, email address, phone number, and other contact information, as well as any other information you provide in your communication.
- Through website usage tracking: We use cookies and other tracking technologies to collect information about your website usage, such as your IP address, browser type, and referring website.
How you use any collected information
We use the personal information we collect from our website and app users to:
- Provide and improve our services: We use your personal information to provide and improve our services, such as creating and managing your account, processing your payments, and providing customer support.
- Send you marketing communications: We may use your personal information to send you marketing communications, such as email newsletters and promotional offers. You can unsubscribe from these communications at any time.
- Personalize your experience: We may use your personal information to personalize your experience on our website and app, such as by tailoring your recommendations and displaying relevant content.
- Comply with law: We may use your personal information to comply with applicable laws and regulations.
How you keep information safe
We take the security of your personal information very seriously. We have implemented a number of security measures to protect your information, including:
- Encryption: We encrypt your personal information at rest and in transit.
- Access controls: We restrict access to your personal information to authorized personnel.
- Data monitoring: We monitor our systems for suspicious activity.
Clauses on information sharing with any third parties
We do not sell or rent your personal information to third parties. We may share your personal information with third parties as follows:
- With your consent: We may share your personal information with third parties with your consent.
- To provide our services: We may share your personal information with third parties who help us provide our services, such as payment processors and email service providers.
- To comply with law: We may share your personal information with third parties to comply with applicable laws and regulations.
- To protect our rights: We may share your personal information with third parties to protect our rights, such as in the event of a fraud investigation.
If you have any questions about our privacy policy, please contact us at [email protected]
In addition to the above, we may also collect the following information:
- Billing information: We collect billing information, such as your credit card number, when you process a payment through our website or app.
- Shipping information: We collect shipping information, such as your name, address, and phone number, when you order a product from our website or app.
We use this information to process your payments and ship your orders. We do not sell or rent this information to third parties.
I hope this information is helpful. Please let me know if you have any other questions.